Customer support

Our goal is your satisfaction. Choose the channel that matches your requirements the closest and find the answers to all your questions.

K2 gaia. Learn what’s new in the current version of the K2 Information System.
K2 infoservis. Main customer portal for use in reporting unexpected system behavior and entering new requests for developing K2 products.
K2 helpdesk. Got a problem with your server, other hardware, or the cloud? Tell us about it here.
K2 documentation. Complete help for the K2 information system online.
K2 TV. Video portal with original content – video tips, webinars and recordings of conferences and seminars.

K2 gaia

Every year we prepare a new version of the K2 Information System for you. This year’s version was released in November 2020 and is called K2 gaia. And what does it offer you? New document management (DMS), better search results in the e-shop, and a more convenient way to work in the field. And that’s not all. You can find out more on a separate page dedicated to K2 gaia.

Find out more at gaia.k2.cz

K2 infoservis

Infoservis is our main communication channel with you. It contains not only the error reporting section, but also customer support ready to help you as quickly as possible. Infoservis also includes a discussion forum for a wide range of K2 users. It contains various topics, advice, tutorials and the experiences of other users.

Go to the K2 infoservis

K2 helpdesk

Our K2 helpdesk provides customer support for hardware and cloud services. If you have any problems with your IT infrastructure, our technicians will be happy to help you fix them immediately.

Go to the K2 helpdesk

K2 documentation

Need to check how something works or whether your actions are the right ones? The complete online documentation of the K2 Information System can help you with this. It’s there for users, technicians and system administrators.

Go to K2 documentation

K2 TV

Our video portal provides a wide range of useful information. For example, we regularly record accounting video tips for you – short videos with tricks to make your daily work easier, or webinars designed for users and administrators. On K2 TV you will also find recordings of our conferences or accounting seminars.

Go to K2 TV